I was involved in two meetings this week, where a lot of time and cost was wasted. This was due to people not being familiar with Skype or any other online communication tool. One instance included a flight to and from Amsterdam for a 2-hour meeting and the other included 2 hours spent in traffic. Don't get me wrong, there are always times when meeting in person is better and most of my external meetings are in person. However when you have the ability to talk to someone, see their facial expressions and share everything you need on screen, then Skype surely does away with a lot of needless time and cost.